Terms of Service

Social Ninja and getsocial.ninja are trading names owned and operated by Lumoza Limited, a company incorporated in Ireland (company registration number 808628), with its registered office at 1 McElwain Terrace, Newbridge, Kildare, W12 C434, Ireland, and trading address at 77 Camden Street Lower, Dublin, D02 XE80, Ireland.

These terms govern your use of Social Ninja (“the Service”), operated by Lumoza Limited (“we”, “us”). By creating an account or using the Service you agree to them. If you don’t agree, don’t use the Service.

1. Eligibility

You must be at least 18, able to enter a binding contract, and not barred from using the Service under applicable law. If you’re using Social Ninja on behalf of a company, you confirm you have authority to bind that company.

2. Account

You’re responsible for activity on your account, the credentials that protect it, and the accuracy of the information you provide. Tell us right away if you suspect a compromise.

3. Acceptable use

You agree not to use the Service to:

• Break the law or anyone’s rights, including IP and privacy rights.
• Generate or distribute content that’s deceptive, harassing, defamatory, hateful, sexual content involving minors, or designed to impersonate someone.
• Spam, scrape, reverse-engineer, probe for vulnerabilities, or interfere with availability for other users.
• Resell or sublicence the Service without a written agreement with us.

4. Your content

You keep ownership of everything you put into Social Ninja — your voice samples, strategy answers, drafts, posts, intelligence, hooks. You grant us a limited licence to host, process, and transmit that content solely so we can run the Service for you. When you delete content, our licence ends (subject to backup retention in the Privacy Policy).

5. AI outputs

• You own the outputs. Drafts, hooks, scores, and rewrites Social Ninja produces for you are yours to use, edit, and publish.
• No accuracy guarantee. Language models can be wrong, biased, or unintentionally similar to other writing. Always review before you publish.
• You’re responsible for what you publish. Once a draft leaves Social Ninja and you post it, the post is your statement.

6. LinkedIn and third-party platforms

Social Ninja helps you draft, schedule, and copy content for LinkedIn. You publish posts from your own LinkedIn account and you remain bound by LinkedIn’s User Agreement and Professional Community Policies. We don’t control LinkedIn and aren’t responsible for what LinkedIn does with your account or content.

7. Subscriptions and billing

• Paid plans are billed in advance through Stripe on the cadence shown at checkout.
• Trials convert to paid subscriptions automatically unless cancelled before the trial ends.
• You can cancel any time from your account; cancellation takes effect at the end of the current billing period and you keep access until then.
• Fees already paid are non-refundable except where required by law or where we explicitly offer a refund.

8. Free credits and fair use

Free credits are granted for personal evaluation. We may rate-limit, throttle, or revoke access to the AI features if usage looks automated, abusive, or designed to circumvent paid plans.

8a. Affiliate programme

Social Ninja operates an affiliate programme. Affiliates who refer customers may receive commission on resulting subscriptions, as set out in the Affiliate Programme terms accessible at sign-up. Commissions are voided on refunds, chargebacks, or self-referral.

9. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your account if you breach these terms, if continued service exposes us to legal risk, or if your use threatens the integrity of the Service. We’ll give you notice where reasonable.

10. Disclaimers

The Service is provided “as is”. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that AI outputs will be accurate, on-brand, or free of errors.

11. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data.

12. Indemnity

You’ll indemnify us against claims arising from content you publish, your breach of these terms, or your misuse of the Service.

13. Changes

We may update these terms. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use after the effective date means you accept the updated terms.

14. Governing law

These terms are governed by the laws of [governing jurisdiction], and disputes will be handled by the courts of [governing jurisdiction], unless mandatory consumer law provides otherwise.

15. Contact

Questions: hello@definedata.io

Operator: Lumoza Limited (Irish company registration number 808628). getsocial.ninja and Social Ninja are trading names of Lumoza Limited.
Registered office: 1 McElwain Terrace, Newbridge, Kildare, W12 C434, Ireland.
Trading address: 77 Camden Street Lower, Dublin, D02 XE80, Ireland.